Terms of Service

These Terms of Service ("Terms") constitute a legally binding agreement between you and RollOReel AI Studio ("Company", "we", "us", or "our"), a business operating under the laws of Ontario, Canada. By accessing or using our platform and services ("Services"), you confirm that you are at least 16 years of age, have the legal capacity to enter into this agreement, and agree to be bound by these Terms.

If you are using the Services on behalf of a business or organization, you represent that you have authority to bind that entity to these Terms.

RollOReel AI Studio provides an AI-powered video reel generation platform that allows users to upload still photographs and generate cinematic video content using artificial intelligence, including but not limited to: AI-generated video clips, music integration, narration, brand overlays, and final reel stitching ("Generated Content").

We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time with reasonable notice. We will not be liable to you or any third party for any such modification, suspension, or discontinuation.

• You must provide accurate, current, and complete information when creating an account
• You are responsible for maintaining the confidentiality of your login credentials
• You are responsible for all activity that occurs under your account
• You must notify us immediately of any unauthorized use at legal@rolloreel.com
• One person or entity may not maintain more than one free account
• Accounts are non-transferable without our written consent

4.1 Credit System

Our Services operate on a credit-based system. Credits are purchased through one-time credit plans and consumed when you generate video clips, Ads Factory campaigns, and premium features. Credit balances are non-transferable between accounts.

4.2 Pricing

All prices are displayed in the currency shown at checkout and are subject to applicable taxes. We reserve the right to change pricing at any time, with advance notice where required by law.

4.3 Payment Processing

Payments are processed by Stripe, Inc. By providing payment information, you authorize us to charge your payment method for all fees incurred. You represent that you are authorized to use the payment method provided.

4.4 Optional Auto Top-Up

If you enable optional auto top-up, you authorize us to charge your saved payment method only when your credit balance falls below your configured threshold. This is not a subscription or monthly plan. You may disable optional auto top-up at any time from your account settings.

4.5 Refunds

All credit purchases are final and non-refundable except where required by applicable Canadian consumer protection law. If you experience a technical error that results in an incorrect credit deduction, please contact support within 7 days and we will investigate and issue a credit adjustment at our discretion.

4.6 Credit Expiry

Welcome and promotional credits expire as specified at the time of issuance. Purchased credits are valid for 12 months from purchase unless a longer validity period is shown at checkout.

You agree not to use the Services to:

• Upload content you do not have the rights or licence to use
• Generate content that is defamatory, obscene, harassing, or violates any third party's rights
• Infringe upon any intellectual property rights
• Attempt to circumvent security measures or access controls
• Reverse engineer, decompile, or disassemble any portion of our platform
• Use automated scripts to create accounts or consume credits fraudulently
• Resell or sublicense access to the Services without written permission
• Violate any applicable local, provincial, federal, or international law or regulation
• Generate content depicting illegal activity, violence, or non-consensual intimate imagery

We reserve the right to suspend or terminate accounts that violate these provisions without notice and without refund.

6.1 Your Content

You retain ownership of all photos, images, audio, and other content you upload ("User Content"). By uploading User Content, you grant us a limited, non-exclusive, worldwide, royalty-free licence to use, store, process, and reproduce your User Content solely for the purpose of providing the Services to you.

6.2 Generated Content

Subject to your compliance with these Terms and payment of applicable fees, you own the Generated Content produced using your User Content. You are solely responsible for ensuring that your use of Generated Content complies with all applicable laws, including intellectual property laws.

6.3 Our Platform

All rights, title, and interest in and to the Services, including all software, algorithms, designs, trademarks, and documentation, are and remain the exclusive property of RollOReel AI Studio. Nothing in these Terms grants you any rights to our intellectual property except the limited licence to use the Services as described herein.

Our platform integrates third-party AI generation services to produce video content. While we strive to deliver high-quality results, the output of AI models is inherently non-deterministic. We do not guarantee specific visual results, and creative output may vary. You acknowledge that AI-generated content may occasionally produce unexpected results and that we are not liable for the specific artistic or commercial quality of Generated Content.

Third-party services used may have their own terms of service that govern their use. By using our Services, you acknowledge that you are also subject to those terms where applicable.

We may offer a referral program that awards credits to referrers, referred users, or both, subject to the following conditions:

• Referral credits are awarded only upon the referred user's first qualifying purchase
• Self-referrals or fraudulent referrals will be disqualified
• We reserve the right to modify or discontinue the referral program at any time
• Referral credits have no cash value and are non-transferable

9.1 Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE CANADIAN LAW.

9.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY ONTARIO LAW, ROLLOREEL AI STUDIO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES. OUR TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM.

Note: Some jurisdictions, including Ontario, do not permit the exclusion of certain implied warranties or limitation of liability. In such cases, our liability is limited to the maximum extent permitted by law.

You agree to indemnify, defend, and hold harmless RollOReel AI Studio and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to: (a) your use of the Services; (b) your User Content; (c) your violation of these Terms; or (d) your violation of any third-party rights.

You may terminate your account at any time by contacting us. Upon termination, your right to use the Services ceases immediately. Any unused credits are forfeited upon voluntary account termination. We may suspend or terminate your account without notice if you violate these Terms or if continued provision of Services creates legal or operational risk.

Sections 6, 9, 10, 12, and 13 survive termination of these Terms.

These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in Ontario, Canada for the resolution of any disputes.

Before filing a formal legal claim, you agree to first contact us at legal@rolloreel.com to attempt informal resolution. If the dispute is not resolved within 30 days, either party may pursue formal legal remedies. For disputes under CAD $35,000, you may use the Ontario Superior Court of Justice (Small Claims). Nothing in this clause limits your rights under applicable Canadian consumer protection legislation.

We may modify these Terms at any time. We will provide at least 30 days' notice of material changes via email to your registered address and by posting a notice on our platform. Your continued use of the Services after the effective date of the revised Terms constitutes your acceptance. If you do not agree to the revised Terms, you must discontinue use of the Services.

• Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and RollOReel AI Studio regarding the Services.
• Severability: If any provision is found unenforceable, the remaining provisions remain in full force.
• Waiver: Our failure to enforce any right or provision does not constitute a waiver of that right.
• Assignment: You may not assign your rights under these Terms without our written consent. We may assign our rights without restriction.
• Language: These Terms are written in English. In the event of conflict between an English version and a translation, the English version governs.

For legal inquiries regarding these Terms, please contact: